Before, I was improving the payments workflow for creators and businesses at Lumanu.
For the last 8 years as a product designer, I've learned to:
Whenever a problem (or solution) is presented to me, I like to get familiar with the problem and the knowledge space. This helps define a better solution.
Throughout the process, I like to involve product and engineering, as well as any internal stakeholders who are invested in the problem.
Ideally, research is done for every project, but we know this isn't realistic. I find any other way to validate ideas - whether it's talking to folks internally, looking at data, or launching and measuring it's impact.
Senior product designer
2022 - present
Experience Suite, Customer Experience Platform
Senior product designer
2021 - 2022
Lumanu for business
Senior product designer
2018 - 2021
Administrator experience, participant experience
UI/UX designer
2014 - 2018
Desktop app, mobile app, Storage Sync, Web app